Shipping & Delivery

Shipping Policy

Processing & Shipping Times
We process all orders within [X] business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details. Delivery times vary based on your location and chosen shipping method. Estimated shipping times are as follows:

  • Standard Shipping: [X] to [X] business days

  • Expedited Shipping: [X] to [X] business days

  • International Shipping: [X] to [X] business days

Please note that unforeseen delays due to weather conditions, carrier issues, or customs may impact delivery times.

Shipping Rates & Methods
Shipping rates are calculated at checkout based on your location and selected shipping method. We offer the following shipping options:

  • Free shipping on orders over [$X] (if applicable)

  • Standard and Expedited shipping options

  • International shipping to select countries

Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order using the provided tracking link. If you experience any issues with tracking, please contact our customer support team at [your email].

International Shipping
For international orders, additional customs fees, duties, and taxes may apply depending on your country’s regulations. These charges are the customer’s responsibility. Please check with your local customs office for more information.

Shipping Restrictions
We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations. If you are unsure whether we can ship to your address, please contact us before placing your order.

Lost, Stolen, or Damaged Packages
We are not responsible for lost, stolen, or damaged packages once they have been handed over to the carrier. If you experience any issues, please file a claim with the shipping carrier. However, we will do our best to assist you in resolving any concerns.

Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page.

For any further questions, please contact our support team at info@primelogistic.co.uk.